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Shipping and Returns

Shipping Information

Shipping Options:

Standard Shipping: 3-5 working days

Express Shipping: 24-hour tracked next day delivery if ordered before 2:00pm UK time

Shipping Costs:

  • Standard shipping: £3.99
  • Express shipping: £5.99

Order Processing:

  • Orders placed after 2:00pm UK time will be dispatched on the following business day. To ensure 24 hour tracked next day delivery, please place your order before this time.

Free Shipping:

  • Customers can enjoy free shipping on all subscription orders.

Track Your Order:

  • Once your order has shipped, you will receive a tracking number via email. You can use this to track your package.

RETURNS WINDOW: 

  • CUSTOMERS CAN RETURN UNOPENED PRODUCTS WITHIN 14 DAYS OF DELIVERY FOR A FULL REFUND.

CONDITION OF RETURNS: 

  • TO BE ELIGIBLE, PRODUCTS MUST BE SEALED AND IN THEIR ORIGINAL PACKAGING.

REFUND PROCESS: 

  • ONCE YOUR RETURN HAS BEEN RECEIVED AND INSPECTED, REFUNDS WILL BE PROCESSED BACK TO YOUR ORIGINAL PAYMENT METHOD.

DAMAGED OR INCORRECT ORDERS: 

  • IF YOUR ORDER ARRIVES DAMAGED OR INCORRECT, PLEASE CONTACT US WITHIN 48 HOURS AT INFO@ONEPERCENTSUPPLEMENTS.CO.UK WITH YOUR ORDER NUMBER AND PHOTOS, AND WE’LL RESOLVE IT AS QUICKLY AS POSSIBLE

Customer Support:

  • If you have any questions or need assistance with your order, our customer service team is here to help. Reach out to us via info@onepercentsupplements.co.uk and we’ll respond as quickly as possible.
Returns Portal
We use royal mail to send & return out products. What you will need to return your product:
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