Express UK Shipping: 24 hour tracked next day delivery if ordered before 2pm Monday to Friday UK time.
UK Shipping Costs:
Standard shipping: £3.99
Express shipping: £5.99
Free Shipping:
Customers can enjoy free shipping on all subscription orders.
Order Processing:
Orders placed after 2:00pm UK time will be dispatched on the following business day. To ensure 24 hour tracked next day delivery, please place your order before this time.
Track Your Order:
Once your order has shipped, you will receive a tracking number via email. You can use this to track your package.
RETURNS WINDOW:
CUSTOMERS CAN RETURN UNOPENED PRODUCTS WITHIN 14 DAYS OF DELIVERY FOR A FULL REFUND.
CONDITION OF RETURNS:
TO BE ELIGIBLE, PRODUCTS MUST BE SEALED AND IN THEIR ORIGINAL PACKAGING.
REFUND PROCESS:
ONCE YOUR RETURN HAS BEEN RECEIVED AND INSPECTED, REFUNDS WILL BE PROCESSED BACK TO YOUR ORIGINAL PAYMENT METHOD.
DAMAGED OR INCORRECT ORDERS:
IF YOUR ORDER ARRIVES DAMAGED OR INCORRECT, PLEASE CONTACT US WITHIN 48 HOURS AT INFO@ONEPERCENTSUPPLEMENTS.CO.UK WITH YOUR ORDER NUMBER AND PHOTOS, AND WE’LL RESOLVE IT AS QUICKLY AS POSSIBLE
Customer Support:
If you have any questions or need assistance with your order, our customer service team is here to help. Reach out to us via info@onepercentsupplements.co.uk and we’ll respond as quickly as possible.
Returns Portal
We use royal mail to send & return out products. What you will need to return your product: